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Stephanie Gilbert
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Address Unavailable
Raleigh, NC 27604
http://kittlen.tripod.com
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Email: webmaster@ferretsanctuary.com
Home Phone: N/A
Work Phone: N/A
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Experienced manager with data-entry and administrative skills seeks an administrative position
and/or a position responsible for web design.
WORK HISTORY
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TDG/GPI Raleigh, NC
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2007-present
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Administrative Assistant/CSR (February 2007-Present)
- Customer support for retailers and manufacturers
- Training support staff
- Data entry using various programs, such as Microsoft Office
- Scanning, faxing, filing, photocopying, CD burning, and transcription
- Packaging, shipping, and tracking
- Website management: web maintenance, email setup, and Photoshop
- IT support: network drive mapping, network printer sharing, and hardware installation
- Other duties are widely varied based on specific assignments
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The State of North Carolina Academic Affairs Library, Chapel Hill, NC
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1998-2007
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Reserve Processing Supervisor for Undergraduate Library (September 2002-February 2007)
- Advise instructors of problems with reserve material
- Update monthly statistics/reserve databases/online employee manual
- Order/recall/trace books for reserve use
- Interview/hire/train/evaluate/supervise full-time and part-time positions
- Other duties include scanning, filing, faxing, and photocopying
Reserve Processing Assistant for Undergraduate Library (April 2001-September 2002)
- Daily data entry using Microsoft Office
- Scanned items for web availability
- Informed instructors of changes to reserve material
- Helped supervise student assistants
Student Assistant for Undergraduate Library (August 1998-April 2001)
- Assisted patrons at circulation and reserve desks
- Charged/discharged material to patrons' accounts
- Retrieved and shelved books and reserve items left in common areas
- Shelf-reading
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Deep South Entertainment, Raleigh, NC
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2001-2002
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Intern (August 2001-July 2002)
- Transcription
- Wrote press releases
- Created and maintained spreadsheets with radio station information
- Made press kits for individual bands
- Created and maintained spreadsheets for street team members/fans
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University of North Carolina Department of Housing, Chapel Hill, NC
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1999-2000
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Office Assistant for Ehringhaus Residence Hall (February 1999-May 2000)
- Answered questions regarding policy
- Informed management of problems within the residence hall
- Scheduled weekend shifts for other Office Assistants
EDUCATION
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The University of North Carolina, Chapel Hill, NC
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1997-2001
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Bachelor of Arts - Communication Studies, May 2001
- Concentration in Rhetoric
- Minor in Dramatic Arts (Dramaturgy)
COMPUTER SKILLS
Microsoft Word, Excel, Access, Power Point, Publisher, Outlook, Netscape Communicator, Internet Explorer,
Mozilla, HTML Code, Adobe Acrobat, typing speed: 65 wpm
VOLUNTEER HISTORY
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Ferret Sanctuary, Raleigh, NC
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2003-Present
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Webmaster (April 2003-Present)
- Maintain website (http://www.ferretsanctuary.com)
- Design banners and pages
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The State of North Carolina Academic Affairs Library, Chapel Hill, NC
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2003-Present
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Newsletter Committee (August 2003-February 2007)
- Newsletter Editor for bi-monthly staff newsletter (beginning August 2005)
- Design newsletter and distribute to employees
- Provide staff introductions for the newsletter (August 2003-August 2005)
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Triangle Ferret Lovers, Raleigh, NC
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2002-2004
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Membership Chair (September 2003-April 2004)
- Investigate and implement strategies for recruiting and retaining members
- Maintain survey statistics on membership interest
- Advertise meeting information on various web forums
- Correspond with new members regarding club involvement
Librarian (May 2002-April 2004)
- Catalogued collection
- Maintained library web page
- Distributed book requests and collected due books at meetings
- Assisted with updating club literature
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